Fairfield Inn & Suites by Marriott Kennett Square Brandywine Valley

Stayed here twice with my wife on a small little staycation. Had a wonderful time. Good friendly staff and I really enjoyed their breakfast a lot. We specifically loved that they had a heated indoor pool. Unfortunately it was under maintenance the entire second stay. But it was fun and relaxing along with the spa aka hot tub. The rooms are nice and comfortable but again on the second stay we were positioned closer to the highway and it was quite loud.

This place is amazing and I’m not just saying that because I’m a Marriott Bonvoy member. We stayed here for 2 weeks and always had a spotless room and facility, free hot breakfast with the warmest service and amazing amenities to make us comfortable. We have family in Kennett and we stayed here because of a family medical crisis - never easy unfortunately… Kudos to the staff and everyone for helping us get through a really tough time in our life and accommodating us as needed, we’re going to only stay here in the future!

Not a fan of leaving negative reviews. Upon checking out yesterday I informed front desk that the hot water was out, still. I had notified them Monday evening and was told it would be fixed in the morning. Spent all Tuesday out and when we returned after 9pm, the hot water was still out. The receptionist said “Sorry?” With a question mark. Usually I would expect a “sir, we’d like to make this right by etc etc etc” but she was like “Bye” Oh well. No more Fairfield in for me.

Not a fan of leaving negative reviews. Why costumer service in this property is so poor and bad? Twice or more, I needed support with my reservations, the manager and front desk staff had bad attitude. Looks and feels that these staff don’t like their job. And none helped me to fixed it. Marriott Bonvoy is known and recognized for a great costumer service, this property sucks. No more Fairfield, thanks God there is a Hilton near.

A nice hotel, in close proximity to Longwood Gardens. The rooms are well-appointed with all the features you would expect to find in a Marriott. The rooms appear to have been modestly renovated/refreshed; paint, carpet, and appliances (TV, microwave, refrigerator). The furnishings seem to be older; however, this doesn’t detract from the room quality. The bed was fine; somewhat comfortable but the pillows were flat (probably my only negative) I stayed on the 4th floor (it’s a 4 story building) and I found it to be very quiet and heard very little noise from the hall or neighboring rooms. The bathroom was spacious and clean. Housekeeping did a great job on the room - very clean and comfortable. The water pressure and temperature were also good. The included breakfast was great and offered a nice variety of options (make-your-own waffles, eggs, sausage, breakfast sandwiches, oatmeal, etc.) - a great spread! Although the breakfast area was crowded with guests, the staff ensured everything was running efficiently. Overall, if you’re looking for a clean, comfortable, and convenient place to stay (especially if you’re visiting Longwood Gardens) this hotel would be a great option.

Stayed here twice with my wife on a small little staycation. Had a wonderful time. Good friendly staff and I really enjoyed their breakfast a lot. We specifically loved that they had a heated indoor pool. Unfortunately it was under maintenance the entire second stay. But it was fun and relaxing along with the spa aka hot tub. The rooms are nice and comfortable but again on the second stay we were positioned closer to the highway and it was quite loud.